Software Support Analyst/Engineer – Carlisle


We are a car transporter company based near Carlisle Airport with a fleet of over 500 car transporters that operate on a national network system.

The Software Support Analyst / Engineer is a hands-on role within a small team to provide analytical and engineering resource for the company’s Logistics system and supporting applications. Duties include analysis of current business processes, creation of business and system requirement specifications, delivery of development projects, testing, providing end-user support, data import and extraction processes and EDI. The role will involve liaising with internal staff, external software vendors, trading partners and ECM’s customer base.

You will be provided with training covering all aspects of the role and will be required to complete IT training courses and qualifications.

Ideally, candidates should have experience in some of the following areas:

  • Business Process and Systems Analysis
  • Business and System Requirement Specifications
  • Software Testing
  • Problem investigation
  • Relational Databases
  • SQL Commands
  • VBA / Visual Basic
  • Electronic Data Interchange
  • Networking Fundamentals
  • Web Applications and Mobile Apps
  • BI Tools

Applicants should also have good problem-solving and communication skills.

Whilst not essential, prior Software Analysis experience and IT qualifications would be beneficial.

Remuneration is negotiable and dependent upon relevant experience and qualifications.

Due to our rural location, applicants need to have their own transport to work. Visit our company website, to print off and complete an application form.  If you have any further queries, call our Personnel Department at ECM (VDS) Ltd, The Airport, Carlisle, CA6 4NW on 01228 712012, or email

Software Support Analyst - Knowledge Experience Software Analyst & Engineer - Application Form I T Software Support Analyst - Guidance Notes