IT Support – Carlisle


We are a car transporter company based near Carlisle Airport with a fleet of 520 car transporters that operate on a national network system.

The IT Support role is part of the ECM IT Service Desk function and is primarily responsible for providing end-user support and maintaining the IT infrastructure. Duties include managing incidents and service requests; hardware configuration, deployment, and support; software installation, upgrades, and patching; managing user access rights and security; investigation of network and EDI communication problems.

Ideally, candidates should have experience in some of the following areas (training will be provided as necessary):

  • Providing end user support
  • Windows Operating Systems
  • Desktop deployment and MDT
  • Microsoft Office
  • Microsoft Exchange
  • Active Directory and Group Policy management
  • VMware vSphere
  • Networking
  • PC hardware, servers, and peripherals
  • Smartphones, ActiveSync and Blackberry Enterprise Services

Applicants should also have good communication skills.

Remuneration is negotiable and dependent upon relevant experience and qualifications.

IT Support - Application Form IT Support - Guidance Notes IT Support - Knowledge And Experience

Due to our rural location, applicants need to have their own transport to work. Visit our company website, to print off and complete an application form.  If you have any further queries, call our Personnel Department at ECM (VDS) Ltd, The Airport, Carlisle, CA6 4NW on 01228 712012, or email