ECM (Vehicle Delivery Service) Ltd received the ‘Service Excellence Award’ at this year’s Automotive Global Awards, held in London on 6th November 2017.
The judges commented: “The UK finished vehicle logistics industry is fast paced and highly volatile. To meet this challenge, and deliver Service Excellence, ECM has organised its operating processes and fostered a culture that yields a substantial degree of operational flexibility.”
Allen Stuart, ECM Commercial and Finance Director: “We would like to thank our customers for putting their faith in our team. Thank you, as always, for your business. Service Excellence is ingrained in our DNA, our culture, and is a fundamental part of our strategy, together with continuous investment in our people, transporter fleet and IT/IS. Judges – thank you for this award!”
John Hope, ECM General Services Director: “Our team is truly delighted to win this award. People are the most important ingredient to deliver Service Excellence. At ECM, we are very fortunate to have some of the best in the industry. Success is always a team effort, and this award is for our team!”